TabVault — Support 支持中心

Updated / 生效日期:2026-10-09

English

Open and update

Click the toolbar icon. Chrome 116+ is required. Update the existing extension without uninstalling, which deletes local content. Alt+Shift+S saves the current window.

Activate or restore Pro

Use Settings → Explore Pro to buy. Purchases started inside the extension activate automatically after verified payment. If you closed checkout, open the panel and check payment status; avoid paying again. In purchase management, Restore purchase verifies the checkout email. If email recovery is not configured, use Have a license code? with your saved code or contact support privately. Website purchases and older extension versions can use the fallback code.

Local backups

JSON import/export is free. Old over-quota backups remain readable, restorable and exportable; the creation quota applies only to new manual saves. Projects and advanced organization require Pro.

History and restore

Auto-backup is off by default. Enable it in Settings; Chrome must be running. The interval starts at 15 minutes and incognito windows are excluded. Free keeps 3 recent snapshots; Pro up to 30 days, 500 snapshots and 4 MB across windows. Manual sessions are kept separately. Restore URLs, order and pinned state; Pro can also restore browser groups and skip open duplicate URLs. Project restore opens one window per saved session. Partial or skipped restores preserve the original session even with delete-after-restore enabled. Page form state is not saved.

Refunds

Request a full refund within 14 days of purchase using your Stripe receipt, by emailing support@tabplugins.top. Older purchases are handled case by case. Refunds prevent new server license retrieval; already activated offline licenses are not automatically revoked.

Contact

For bugs, purchase help, refunds or privacy requests, email support@tabplugins.top. Include the product name, extension version and a description. For an order request, include your Stripe receipt or checkout reference privately. Never send API keys or license codes. Replies within 2 business days.

中文

打开与更新

点击工具栏图标,需要 Chrome 116+。直接更新原扩展;卸载会删除本地内容。Alt+Shift+S 保存当前窗口。

激活与恢复购买

在设置 → 了解 Pro 中购买,确认付款后会自动激活。关闭付款页后也可返回插件检查付款状态,请勿重复付款。“管理购买”中的“恢复购买”通过结账邮箱验证码核实。若邮件服务暂未配置,可在“已有授权码?”输入保存的授权码,或私下联系支持。从网站购买及旧版插件可使用备用授权码。

本地备份

JSON 导入导出免费;旧备份即使超过免费额度仍可阅读、恢复和导出,额度仅限制新建手动会话。项目空间和高级整理需要 Pro。

历史与恢复

自动备份默认关闭,在设置主动开启,Chrome 需运行;默认间隔 15 分钟,排除隐身窗口。免费保留最近 3 份,Pro 跨窗口最长 30 天、最多 500 份、合计 4 MB。手动会话单独保留。恢复网址、顺序和固定状态;Pro 另可恢复浏览器分组并跳过已打开的重复网址。按项目恢复时,每个已保存会话打开一个窗口。部分恢复或跳过页面时,即使开启恢复后删除,也保留原会话。不恢复网页表单状态。

退款

购买后 14 天内可凭 Stripe 收据发送邮件至 support@tabplugins.top 申请全额退款;超过 14 天逐单处理。退款阻止服务器重新签发,已激活的离线授权不会自动撤销。

联系

问题反馈、购买帮助、退款或隐私申请,请发送邮件至 support@tabplugins.top。请注明产品名称、插件版本和问题描述;订单问题可在邮件中附 Stripe 收据或付款编号。请勿发送 API Key 或授权码。两个工作日内回复。